Plata by Mono for Shopify: Complete Guide to Connecting MonoPay 2026

Plata by Mono (MonoPay) is the official internet acquiring service from Monobank — Ukraine's most popular mobile bank. It allows Shopify store owners to accept payments from any bank cards, Apple Pay, Google Pay, and the monobank app. This guide covers everything you need to know about integrating Plata by Mono with Shopify in 2026: requirements, fees, step-by-step setup, and how it compares to other Ukrainian payment gateways.

What Is Plata by Mono (MonoPay)?

Plata by Mono (also known as MonoPay) is an online payment gateway for businesses from Monobank. It enables entrepreneurs (individual and corporate) to accept Visa and MasterCard payments, as well as Apple Pay, Google Pay, and payments via the monobank app. Plata by Mono holds a license from the National Bank of Ukraine (NBU) and supports built-in fiscal receipts (pRRO).

As of 2026, Monobank has over 8 million active users in Ukraine, making it the country's most widely used digital bank. By offering Plata by Mono in your Shopify store, you're providing your customers with a familiar, trusted checkout experience.

Key Benefits of Plata by Mono for Shopify

• Low fee from 1.3%: Among the lowest fees for official payment systems in Ukraine. Compare that to international gateways charging 2.9% + fixed fee.
• Apple Pay & Google Pay built-in: No extra configuration needed. Customers pay with one tap, significantly boosting conversion.
• Daily payouts: Funds are credited to your business account every morning — no weekly waiting periods.
• Built-in pRRO: Automatic fiscal registration for every payment, compliant with Ukrainian law — no cash register required.
• Monobank business dashboard: Full payment history and analytics inside the Monobank accounting cabinet.
• monobank app payments: Customers can pay directly from the monobank app with one tap.
• NBU-licensed reliability: Monobank is a fully licensed bank, not just a payment processor.

Technical Requirements

Before connecting Plata by Mono to Shopify, make sure you have:

1. A business account (FOP/LLC) at Monobank. Acquiring can only be connected to a business account, not a personal card. Opening a FOP account online takes about 1 day.
2. Activated acquiring in the MonoPay dashboard. Submit an acquiring request in the Monobank accounting cabinet. Approval typically takes 1-2 business days.
3. An API token from MonoPay. After activation, you'll receive an API key to connect external services.
4. Any Shopify plan. Basic, Shopify, Advanced, or Plus — all are supported, no plan restrictions.

Step-by-Step: How to Connect Plata by Mono to Shopify

1. Step 1. Open a business account at Monobank

   If you don't have a business account at Monobank yet, open one through the monobank app. For sole proprietors (FOP), the process takes about 1 day online.

2. Step 2. Apply for acquiring in MonoPay

   Log into the Monobank accounting cabinet, go to the "Acquiring" section, and submit an application. Provide your store URL and business category. Approval usually takes 1-2 business days.

3. Step 3. Get your API token

   After activation, an API token appears in the MonoPay dashboard. Copy it — you'll need it for the Shopify module configuration.

4. Step 4. Install the Zelvix payment module

   We install and configure the payment module in your Shopify store. The process takes a few hours and does not interrupt your store operations. We test everything in sandbox mode first.

5. Step 5. Test order

   We run a test transaction using Monobank's test credentials, verifying the complete flow: cart → checkout → payment page → thank you page, including webhooks and order status updates.

6. Step 6. Go live

   We switch the module to production mode. Your customers can immediately start paying with Plata by Mono. We remain available for ongoing support.

How Plata by Mono Works in Shopify Checkout

Shopify doesn't natively support Ukrainian payment gateways, so Plata by Mono is connected via Shopify's External Payment Gateway mechanism:

1. Customer places an order in Shopify and clicks "Complete order".
2. Shopify redirects them to the Monobank payment page.
3. Customer pays via card, Apple Pay, Google Pay, or the monobank app.
4. After successful payment, customer is redirected back to your Thank You page.
5. Shopify automatically marks the order as paid and sends a confirmation email.

The entire process takes under 30 seconds and feels seamless for the buyer.

Plata by Mono vs. Other Ukrainian Payment Gateways for Shopify

Plata by Mono is the optimal choice for entrepreneurs already banking with Monobank or those who want the lowest fee with daily payouts.

Frequently Asked Questions

Is Plata by Mono available in the Shopify App Store?

As of 2026, there is no official Plata by Mono app in the Shopify App Store. The integration is done via a custom External Payment Gateway or through our proprietary module. This is why working with a specialist team is recommended.

What happens if a payment fails?

If a customer doesn't complete payment or it's declined, the Shopify order stays with a "Pending" status and is automatically cancelled after a set period (usually 24 hours). The customer gets the option to retry payment.

Can I have multiple payment methods in Shopify at the same time?

Yes. Shopify supports multiple active payment methods. For example: Plata by Mono + Cash on Delivery, or Plata by Mono + instalment options. We can configure any combination.

I just registered my business — can I still connect Plata by Mono?

Absolutely. Even if you just opened your FOP account, you can get started right away. We'll walk you through everything: from opening a Monobank business account to launching payments in your Shopify store.

Related Shopify Integrations

• LiqPay for Shopify — payment gateway from PrivatBank
• WayForPay for Shopify — multi-bank acquiring
• Nova Poshta for Shopify — shipping integration